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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rita Wilson

April 19, 2024

5  out of  5 rating by Rita Wilson
"Mikayla was quick on responding to my inquiry to add my name to our insurance cards. In addition, she continued to update me on the progress."
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Ethan Peterson

April 16, 2024

5  out of  5 rating by Ethan Peterson
"Jacob and his team are great to work with! Rebekah made it easy to get on Jacob’s calendar and took care of communications that can be challenging to pass between people. Jacob did great assessing my insurance needs for my house, cars, life insurance, and business insurance. And then Jordan quickly got the nitty gritty details handled for my business policy. I’ve been with these folks since I moved to KC in 2020 and had almost zero issues! Highly recommend"
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Jeffery Jones

April 16, 2024

5  out of  5 rating by Jeffery Jones
"Thank you so much for the peice of mind"
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William Davis

April 16, 2024

5  out of  5 rating by William Davis
"Been with State Farm for 2 to 3 years now best insurance company I have ever had"
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Taraisha Renfro

April 12, 2024

5  out of  5 rating by Taraisha Renfro
"They are very personal and hands on. They make sure my needs are met and questions answered. I especially appreciate Rebecca she is always pleasant."
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Curtis Ellyson

April 5, 2024

5  out of  5 rating by Curtis Ellyson
"I have been working with Jacob and team for nearly a decade. The staff are friendly, polite, attentive and patient with me when I ask for clarifying questions or do not fully understand my policies. They go above and beyond to make recommendations that work for my family and I versus selling me the services I do not require. I highly recommend Jacob and team for all your insurance needs!"
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Cynthia Gray Stillwell

March 29, 2024

5  out of  5 rating by Cynthia Gray Stillwell
"They have provided Our household insurance coverage for several years. Always very responsive, helpful, and kind. Highly Recommend that you Entrust Your Insurance Needs with this office. They have been good to me. Thank You Much Appreciated! We have had multiple drivers, accidents, been broken down, needed tow service. They were there to help with it all. That's just the cars. We had home owners insurance as well."
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Michelle Sullivan

March 25, 2024

5  out of  5 rating by Michelle Sullivan
"Prompt professional helpful I don't want to change insurance since I've had them they work with me and help me get the best coverage I can"
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Mike Knipp

March 20, 2024

5  out of  5 rating by Mike Knipp
"Great bunch of folks to work with."
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Amanda Delacerda

March 15, 2024

5  out of  5 rating by Amanda Delacerda
"Jordan was a huge help in finding a more suitable price for me. He stayed in touch with me from the start of the process up to the time we bound the policies and I look forward to saving money with the agency. Thank you for all you do! Definitely recommend!"
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Lisa Scharnak Eagle

March 14, 2024

5  out of  5 rating by Lisa Scharnak Eagle
"Friendly staff and quick to communicate."
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Enrique Marquez

March 12, 2024

5  out of  5 rating by Enrique Marquez
"Exelent customer service!!!!"
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Jessica Williams

February 29, 2024

4  out of  5 rating by Jessica Williams
"They have always been courteous and helpful!"
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Tyke Sapp

February 28, 2024

5  out of  5 rating by Tyke Sapp
"I've been represented by Jacob Pratt-State Farm for many years and I've never been taken care of with such amazing service. His team is always there to assist with any questions or concerns my family has, and he's personally been available to help ensure we have the right coverage for the right amount of money. I'd recommend his services to anyone."
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Michelle Wood

February 28, 2024

5  out of  5 rating by Michelle Wood
"Recently I experienced a total loss on my vehicle. While dealing mostly with corporate State Farm, I needed Jacob Pratt’s office to assist with issues with them and they were very helpful and made the process very smooth. It was a relief to put my trust with them and know that they would handle this. I really appreciate Mikayla, Katie and the rest of the office and their support and assistance so I could focus on my new car shopping!"
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Kendra Williams

February 26, 2024

5  out of  5 rating by Kendra Williams
"Kind, efficient, fast"
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Chris Dennis

February 22, 2024

5  out of  5 rating by Chris Dennis
"Katie helped me with exceptional service. She followed up with me and left no doubts in my mind that I was with the right insurance company."
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Terri Dozier

February 21, 2024

5  out of  5 rating by Terri Dozier
"I love this State Farm agent (Jacob Pratt) and his crew they're Efficient and very knowledgable about providing you with Excellence & Insurance information. Mr Pratt provides 100% Customer Service satisfaction with Top Salesmanship."
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Lisa Warner

February 9, 2024

2  out of  5 rating by Lisa Warner
"Seems like every 6 months our bill keeps going up by $30 to $40 dollars. Just went up again this month. So glad i am looking for insurance elsewhere."
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Stacey Baker

February 2, 2024

5  out of  5 rating by Stacey Baker
"In the transition from my prior insurance to State Farm I dropped the ball. It could have been a much bigger problem and it would have been my fault. Rebekah made it painless and was incredibly gracious while doing so. I'm really grateful for that."
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Marcia Ball

February 1, 2024

5  out of  5 rating by Marcia Ball
"This office will do whatever it takes to ensure you are completely satisfied with their service. The follow through is excellent. You can tell you are not just a number and they genuinely care about you as a person."
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Kara Clutts (Kara933)

February 1, 2024

5  out of  5 rating by Kara Clutts (Kara933)
"The agents here are amazing and they were able to get my insurance down to literally half of what my old insurance just went up to. Honestly, I don't think I've had a better experience setting up any kind of insurance... Ever! Keep up the great work guys!"
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Sally Headrick

January 31, 2024

5  out of  5 rating by Sally Headrick
"I’ve been with Jacob Pratt’s State Farm for many years. They are always great to work with and have quickly settled any issues that I’ve encountered. I highly recommend this office."
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Jane Wick

January 31, 2024

5  out of  5 rating by Jane Wick
"Very responsive and quick to take actions and resolve issues."
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Alvon Brown jr

January 30, 2024

5  out of  5 rating by Alvon Brown jr
"I've spoke with Jordan here and he' legitimately seems like he has my best interests at heart. They also save me so much money and have the follow through to go along with it. I can't give 6 stars but if I could!"