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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rahand Omer

May 22, 2026

5  out of  5
rating by Rahand Omer
"Great guys to work with"
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Jessica Fabian

May 22, 2026

5  out of  5
rating by Jessica Fabian
"I love working with all the agents here. They always have a quick response, are very understanding and always take the time to explain everything if I do not understand. Definitely recommend them to anyone else looking for not just an insurance company but someone who cares!"
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Kyle Benton

May 19, 2026

5  out of  5
rating by Kyle Benton
"Rebekah is great, I needed urgent help and she took fantastic care of me."
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Janice Hynds

May 12, 2026

5  out of  5
rating by Janice Hynds
"The staff is always friendly and helpful."
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Nick J Charmello

May 11, 2026

5  out of  5
rating by Nick J Charmello
"This is the best rate on bike insurance I've ever had and everyone I've talked to has been respectful and very kind very business-like I am very pleased with my policy and will recommend it to anyone family and friends"
We responded:
"Thank you so much for the kind review Nick!"
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Leo b

May 9, 2026

5  out of  5
rating by Leo b
"Very kind and patient"
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Christian Weedman

May 7, 2026

5  out of  5
rating by Christian Weedman
"10/10 I highly recommend this agency If you want an agency that has the best prices, and will go to bat for their customers all day long, this is the one. I’m not only insured by this agency, but I refer all my customers looking for a local agent that has their best interest in mind with unbeatable rates. This agency has accommodated for my change of addresses and vehicles within minutes and made sure insurance was properly switched. Highly recommend!"
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Christina Saffell

April 30, 2026

5  out of  5
rating by Christina Saffell
"We have happily been with Jacob Pratt State Farm agency for 12 years and when this spring’s massive hail storm struck Katie helped us through the entire claims process Thank you Katie. K&C"
We responded:
"Thank you so much for the kind review Christina! So glad we were able to help!"
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Vicki Campbell

April 24, 2026

5  out of  5
rating by Vicki Campbell
"My experience with this agency has been wonderful! They are very helpful. After this hailstorm everything was handled very fairly and quickly."
We responded:
"Thank you so much for the kind review Vicki! "
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Missy Feeback

April 9, 2026

5  out of  5
rating by Missy Feeback
"Everyone is always so nice and helpful."
We responded:
"Thank you so much for the kind review Missy!"
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Aubree Haddock

March 27, 2026

5  out of  5
rating by Aubree Haddock
"Rebekah reached out to me and notified me that I may be eligible for a discount, all I had to do was call her and she got that taken care of, it was super quick and easy! She was so kind and helpful :)"
We responded:
"Thank you so much for the kind review Aubree! We were excited to give you the good news!"
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Michael Coleman

March 18, 2026

5  out of  5
rating by Michael Coleman
"The entire office staff has always been so friendly and helpful from deleting my car loan bank to processing my house insurance along with saving me money on ny car insurance. Great group of people."
We responded:
"Thank you so much for the kind review Michael! We enjoy working with you!"
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Alberta Dawe

March 17, 2026

5  out of  5
rating by Alberta Dawe
"Aidan L, At State Farm is super great with helping me understand what I wanted & different options, not pushy at all, He’s very pleasant & Patient. The process of switching ins companies was So easy. Thank you 🙏 so much"
We responded:
"Thank you so much for the kind review Alberta! So glad Aidan was able to help!"
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Daniel Dixon

March 17, 2026

5  out of  5
rating by Daniel Dixon
"Great customer service and always helpful and informative with my policies"
We responded:
"Thank you so much for the kind review Daniel!"
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Andrea Hofstetter

March 11, 2026

5  out of  5
rating by Andrea Hofstetter
"All staff that I have worked with are friendly and knowledgeable. I also never feel like I’m being sold to."
We responded:
"Thank you so much for the kind review Andrea! We really enjoy the chance to get to work with you!"
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Pat Loder

March 9, 2026

5  out of  5
rating by Pat Loder
"Everyone at State Farm, Jacob Pratt office are great and kind to work with!!!!!"
We responded:
"Thank you so much for the kind review Pat! It’s easy to be kind when our customers are amazing!"
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Marvin Collins

March 9, 2026

5  out of  5
rating by Marvin Collins
"Rebecca @ Statefarm reached out to me when I was shopping for Auto Insurance and assured me cheaper rates everything was transparent and legit no surprises at renewal time . Kudos to you girl and your honesty."
We responded:
"Thank you so much for the kind review Marvin! We appreciate the chance to help!"
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Joe

March 5, 2026

5  out of  5
rating by Joe
"Great agent, great staff. Always attentive of my insurance needs. Would highly suggest using Jacob and State Farm!"
We responded:
"Thank you so much for the kind review Joe! Thank you for giving us the chance to help!"
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Justa Guy

March 3, 2026

5  out of  5
rating by Justa Guy
"Jacob is really good to work with, as a returning customer he really helped me out!"
We responded:
"Thank you so much for the kind review!"
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mike crowell

March 2, 2026

5  out of  5
rating by mike crowell
"Katie at the State Farm office was responsive, polite and helpful. Thanks."
We responded:
"Thank you so much for the kind review Mike! It has been great working with you the last few years!"
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Sherry Duncan

February 23, 2026

5  out of  5
rating by Sherry Duncan
"I appreciate the communication to keep me informed of changes. The latest was a decreased premium. Yeah!"
We responded:
"Thank you so much for the kind review Sherry! "
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Levi Moore

February 17, 2026

5  out of  5
rating by Levi Moore
"Personable staff who care."
We responded:
"Thank you so much for the kind review Levi! We are thankful to be able to help!"
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Corey Schertz

February 13, 2026

5  out of  5
rating by Corey Schertz
"Makayla was extremely helpful, not only was able to save us a lot of money but was also able to get us way better coverage! Highly recommend these guys, they know what they’re doing! Their customer service is top notch!"
We responded:
"Thank you so much for the kind review Corey! We’re excited Jordan was able to save you money AND improve your coverage!"
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Angie

February 12, 2026

5  out of  5
rating by Angie
"Mikayla helped me add my Son to our family policy since he is moving back home for awhile to save $ 😊 She made the process so easy and smooth, I highly recommend this team for your insurance needs!"
We responded:
"Thank you so much for the kind review Angie! We’re always happy to help!"
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Marsha Roberts

February 6, 2026

5  out of  5
rating by Marsha Roberts
"One on one experience in office with Jacob for initial visit was excellent. Knowledgeable and courteous staff. Options reviewed for appropriate policies needed for home and auto. Pricing and policies definitely better fit than current company. Nice to actually talk in person to an agent."
We responded:
"Thank you so much for the kind review Marsha! We’re excited to take care of you!"